Peer Coaching: A Path to Resuscitating Your Feedback Culture

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While best practices in feedback delivery are well established, residents receive a paucity of actionable feedback in the authentic clinical environment. Additional faculty development is frequently utilized to bridge this gap, though providing skills development to most faculty members who interface with trainees poses inherent challenges. Beyond faculty, residents are a valuable source of peer feedback. At Weill Cornell Medicine (WCM) we have developed a feedback curriculum that trainees participate in throughout residency. The curriculum focuses on normalizing feedback through the frameworks of growth mindset and deliberate practice, teaching a standardized feedback model, and facilitating skills practice tailored to the expertise of the audience. Through this curriculum, we improve residents' skills giving feedback to both learners and supervisors, harnessing their role as peer coaches to change the feedback culture at WCM. In this workshop, we will share our curriculum, present program evaluation data, assist attendees in adapting our materials, and provide the necessary resources to implement our curriculum at other institutions. Through attending this workshop, we hope to provide tools to change the feedback culture by training residents to successfully serve as peer coaches.

Speakers

  • Shira Sachs, MD
  • Laura Greisman, MD
  • Kirana Gudi, MD

Additional Information

Year Published: 2023 - APDIM Fall Meeting

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